Firewall problems

PakRicard · Aug 19th, 2012, 08:09 PM

Hi all:
I'm testing sky.fm and trying to make it work with my firewall (internet lock).

The first rule is "allowed sites" so I allowed sky fm but as soon as firewall is activated it gets blocked. If I deactivate the firewall, sky fm works fine.

So it makes me think I need to open or allow any other domain or port you may use.

Which is the firewall setup requirements to make it work?

many thanks

pentode · Aug 21st, 2012, 02:13 PM

Does your firewall software create a log? That log should tell you which address/port was blocked.

If not, then post which channel + stream type you're trying to listen to & I'll try to find the address.

Mike Louth · Aug 21st, 2012, 03:08 PM

You should unblock port 80 or alternatively you can use port 8080 on our streams.

PakRicard · Aug 24th, 2012, 12:47 AM

Hi:

My firewall is Internet Lock, and after logging it the issue was with 2 calls to:
synchrobox.adswizz.com
api.v2.audioaddict.com

after opening these domains, it worked.

Thanks!

Aug 19th, 2012, 08:09 PM	#1
PakRicard Member in Training Join Date: Aug 2012 Posts: 2	Firewall problems Hi all: I'm testing sky.fm and trying to make it work with my firewall (internet lock). The first rule is "allowed sites" so I allowed sky fm but as soon as firewall is activated it gets blocked. If I deactivate the firewall, sky fm works fine. So it makes me think I need to open or allow any other domain or port you may use. Which is the firewall setup requirements to make it work? many thanks Last edited by PakRicard : Aug 19th, 2012 at 08:13 PM.

Aug 21st, 2012, 02:13 PM	#2
pentode Senior Member Join Date: May 2006 Location: West London, UK Posts: 808	Does your firewall software create a log? That log should tell you which address/port was blocked. If not, then post which channel + stream type you're trying to listen to & I'll try to find the address. __________________ ~~~ Even if you’re on the right track, you’ll get run over if you just sit there ~~~

Aug 21st, 2012, 03:08 PM	#3
Mike Louth SKY.FM Support Join Date: Apr 2008 Location: Newcastle, UK Posts: 213	You should unblock port 80 or alternatively you can use port 8080 on our streams. __________________ SKY.FM Support Team support@sky.fm

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Aug 24th, 2012, 12:47 AM	#4
PakRicard Member in Training Join Date: Aug 2012 Posts: 2	Hi: My firewall is Internet Lock, and after logging it the issue was with 2 calls to: synchrobox.adswizz.com api.v2.audioaddict.com after opening these domains, it worked. Thanks!